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We accept returns on all items except customized products, and electronic parts and carburetors are not returnable. A 30% restocking fee may be applied to all returns and the buyer is responsible to pay for return shipping costs. Contact us at 408-377-4496 for more details.
If you order online we will only process (1) In-Store Pick-Up orders and (2) Shipment orders using the same credit card billing and shipping address. An exception to this policy may be considered if you contact us by phone. We are using this process to protect all parties from fraudulent orders. Please contact us at weborders@gardenland.com and 408-377-4496. Fast Delivery Options to the Lower 48 United States – we make every attempt to ship orders the same day they are received. Our UPS and USPS pick-up takes place at 2pm (PST) so if you order before 12pm (PST) we will most likely ship your order the same day.We ship by UPS or USPS and use the best flat-rate shipping fee to save you money. By default we ship items by standard UPS Ground shipping or USPS Express Mail. If you need faster delivery you can select your options at check-out.Y ou can also request In-store pick-up at our Campbell, California location. Delivery Schedule – we process your order right away. We will normally send your order to you within the time frame specified for each item as you place the item in your cart. For Will Call orders, you will be notified when your order is ready for pickup.
